Privacy Policy

Effective Date: October 2025
Company: Monte’s Masterworks LLC
Location: Saugus, Massachusetts
Phone: 339-231-4366

At Monte’s Masterworks LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request a quote, or schedule services with us.

1. Information We Collect

We may collect the following information when you interact with our business or website:

Contact Information: name, phone number, email address, and mailing address
Service Details: photos or descriptions of furniture for quotes or repair requests
Payment Information: collected securely through our payment processor (we do not store or have access to full credit card details)
Website Data: basic browsing data such as your IP address, browser type, and pages visited (used for improving website performance)

2. How We Use Your Information

Your information is used to:

Provide quotes, schedule services, and communicate about your project
Process payments and send receipts
Improve our website and customer experience
Send occasional updates or promotional offers (you may opt out at any time)

3. How We Protect Your Information

We use secure, encrypted systems and limit access to authorized personnel only. We do not sell, rent, or trade your personal information to third parties.

Any online payments are processed through trusted, PCI-compliant platforms such as Wix Payments, Square, or similar providers.

4. Sharing of Information

We may share information only as necessary to:

Complete payment transactions
Fulfill services (for example, with delivery or materials suppliers)
Comply with legal requirements or respond to lawful requests

5. Your Rights

You have the right to:

Request a copy of the personal information we hold about you
Request corrections or deletion of your data
Opt out of promotional emails at any time

6. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:
📍 Monte’s Masterworks LLC
Saugus, Massachusetts
📞 339-231-4366
montesmasterworks1@gmail.com